Vice President, Human Resources
Susan Burrows brings more than 25 years of human resources experience to
Martin Luther King, Jr. Community Hospital (MLKCH). Her strong management
background includes planning, strategy development and employee relations
services in both not-for-profit and for-profit hospital settings. Ms.
Burrows is responsible for human resources, organizational development
and change management as well as lead the efforts to build the organizational
culture of the hospital.
Before joining MLKCH, Ms. Burrows served as the vice president of human
resources for Children’s Hospital of Orange County, where she led
human resources, organizational development, and associate health for
more than 3,200 employees. She also led volunteer services. She also served
as the director of human resources for Kaiser Permanente’s Orange
County Region; associate administrator of Human Resources for the Keck
USC University Hospital and USC Norris Cancer Hospital; senior vice president
of human resources for St. Vincent Medical Center; and Western Division
director of human resources for Tenet Healthcare Corporation. Ms. Burrows
received a Bachelor of Science degree in business administration with
a major in human resources management from The Ohio State University.
She is certified in the Lean Six Sigma set of techniques and tools for
process improvement and is a certified trainer for “Skills for an
Empowered Workforce” from Development Dimensions International.
Ms. Burrows is married and enjoys spending time reading and traveling.